Scope the recurring work
Identify the queue, current owner, incoming records and useful output. A defined order type or report is easier to review than a role described as helping with everything.
Contact Us
Let’s take the recurring work off your desk.
Tell us which distribution queue needs support. We’ll discuss the work, systems and decisions that stay with your team.
StealthAgents reviews
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The easiest VA onboarding process. Communicative and helpful throughout.
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Parent-company review excerpts, not independently collected Global Distribution VA reviews.
Tell us about your support needs
Managed support. A clear line of accountability.
Global Distribution VA is powered by StealthAgents. The parent team supports staffing and communication around the administrative role you approve.
Your company defines the operating procedure, system permissions and authorized decision-makers. Together, these boundaries give an assistant practical instructions and give your managers a clear way to review the work.
Official team, BacolodBring the workflow, not a finished job description.
A description of the recurring task, the people involved and the point where work stalls is a useful starting point. Approximate volume and coverage needs help define the role. Do not include customer records, passwords or confidential shipment details in this form.
Agree access and authority
Choose approved systems, field permissions and communication templates. Record what the assistant may update and which exceptions need an authorized employee.
Walk through real examples
Use redacted ordinary records and difficult cases. Check how missing documents, conflicting sources and time-sensitive issues should be recorded and escalated.
Review before expanding
Compare completed work with the procedure. Resolve unclear instructions, confirm the handoff works for your team and only then consider additional queues.
What to expect from the conversation.
We will clarify the task, approved sources, routine actions and outputs your team needs. Where the workflow is still undefined, the next step may be documenting instructions rather than immediately adding staff.
After submitting the form successfully, you can choose a consultation time on the following page.
Your operation stays under your control.
Pricing, purchasing, inventory disposition, carrier selection, claims, safety judgments and customer commitments stay with your authorized employees. An assistant gathers information and follows the agreed process.
Coverage, access and review cadence are agreed for the role. The first conversation does not require giving anyone access to your production systems.
Questions before the first call.
Can we start with one workflow?
Yes. A narrow scope such as supplier acknowledgment follow-up or proof-of-delivery collection makes it easier to establish instructions, review outputs and identify exceptions before adding work.
Can support use our ERP, WMS or TMS?
The scope is built around the systems and permitted access your company provides. Your team identifies the source of truth, the fields that can be updated and the review process. Do not send passwords or production records through the consultation form.
Who makes operational decisions?
Your authorized employees retain pricing, credit, purchasing, stock disposition, carrier selection, claims, safety decisions and customer commitments. An assistant prepares the evidence and follows approved routine instructions.
How are coverage and priorities agreed?
Define the working window, time zone, queue order and escalation contacts during setup. After-hours coverage and response expectations need an explicit agreement; they should not be assumed from the word remote.
What should we bring to the first call?
A description of the recurring work, approximate volume, systems involved and current owner is enough to begin. Redacted examples can help explain the handoff, but sensitive customer or shipment data is not needed for an initial inquiry.